Privacy Policy

1. Introduction

GIEQs PS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical education platform at gieqs.com ("Service").

We are registered in Belgium at Streepbosstraat 8, Drongen, 9031, and comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

Personal Information

When you register for an account, we collect:

• Name and professional title
• Email address
• Country and institution
• Medical specialty and interests
• Payment information (processed by third-party providers)

Usage Information

We automatically collect:

• Video viewing history and progress
• Quiz scores and completion rates
• Learning preferences and interests
• Device and browser information
• IP address and location data

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and maintain your session. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use your information to:

• Provide and maintain our educational services
• Process your subscription and payments
• Personalize your learning experience
• Track your progress and issue certificates
• Send service updates and educational content
• Improve our platform and develop new features
• Comply with legal obligations
• Protect against fraud and abuse

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Contract: To provide our services and process payments
• Legitimate interests: To improve our services and communicate with you
• Consent: For marketing communications and optional features
• Legal obligations: To comply with applicable laws

5. Data Sharing and Disclosure

We may share your information with:

• Service providers: Payment processors, hosting services, analytics tools
• Educational partners: For collaborative courses and certifications
• Legal authorities: When required by law or to protect our rights

We do not sell your personal information to third parties. All data sharing is done in accordance with this Privacy Policy and applicable laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

7. Your Rights

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Object: Oppose certain processing activities
• Withdraw consent: Where processing is based on consent

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Generally:

• Account data: Until account deletion plus legal retention period
• Learning records: 7 years for certification purposes
• Payment records: As required by tax laws
• Marketing data: Until consent withdrawal

9. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data during international transfers.

10. Children's Privacy

Our Service is intended for medical professionals and students. We do not knowingly collect personal information from individuals under 18 years of age. If we discover such data has been collected, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact:

You also have the right to lodge a complaint with the Belgian Data Protection Authority or your local supervisory authority.